Director of Financial Aid

November 1, 2018
Priority Deadline to Apply:
January 14, 2019
Gogebic Community College

Position Description

Gogebic Community College, in partnership with the national search firm of Scott Healy & Associates, invites applications and nominations for the position of Director of Financial Aid. Reporting to the Dean of Students, the Director is responsible for administering all federal, state, institutional and private financial aid programs (grants, scholarships, loans and work-study). The Director will work harmoniously with other administrators, faculty, staff, students and members of the community as a team while possessing a high level of interpersonal skills. The Director will also work with a high degree of accuracy, courtesy, timeliness, and structure in an environment where multi-tasking is a must.  The Director needs to communicate effectively verbally and in writing and possess patience and a commitment to customer service. 

The Director’s position will require both broad oversight as well as a hands-on management style, including a working knowledge of current best-practices in financial aid. The primary responsibilities of the position include: 

  • Administers and monitors federal, state, private and community financial aid programs, ensuring compliance with all program regulations; monitors changes in state and federal requirements and implements the required revisions.
  • Processes verification documents for all students to ensure the accuracy and completion of the financial aid process; performs needs analysis; packages and awards aid to all qualified applicants, processes FAFSA corrections. Systems used in the processing of financial aid include PowerFAIDS, Jenzabar, NSLDS, FAA Access, COD, Great Lakes and SAIG.
  • Acts as a liaison with external agencies as it relates to individual student financial needs and broad policy issues.
  • Counsels students and families on financial planning, budgeting, debt management and the financial aid process as well as assists students with the completion of financial aid, loan, grant, scholarship and work-study applications.
  • Calculates and certifies all federal direct and alternative loans. Conducts exit and entrance interviews for the loan programs.
  • Reviews work-study applications for placement of students in employment positions; assists in monitoring the number of hours a student has worked to determine continued eligibility; provides training to students and supervisors regarding their roles in the program; notifies work-study students and supervisors of job placements.
  • Determines ineligible courses by consulting with the Assistant Registrar; reconciles student enrollment status with amount of financial aid awarded and corrects any discrepancies; transfers financial aid to student accounts.
  • Calculates and processes the Return of Title IV funds; monitors all complete withdrawals as well as failing grades at the end of each semester; notifies all lenders and regulatory agencies of repayment obligations.
  • Processes professional judgment decisions to determine special conditions and/or individual award adjustments including gathering of full documentation, analysis and detailed recording of rationale.
  • Reviews academic progress of all enrolled students to determine on-going financial aid eligibility; notifies students of financial aid cancellation and probation status and appeal rights; monitors class attendance of high-risk students.
  • Administers GCC's scholarship program using Academic Works software; packages all scholarships in student awards; collaborates with the Foundation Director to oversee all institutional scholarships.
  • Develops written policies, operational procedures and annual operating budgets for the Financial Aid Department within the guidelines established by all governing entities.
  • Maintains a vital working relationship within the Student Services Office, Business Office, and Computer Center as well as promoting interrelationships with faculty and all office staff servicing students.
  • Conducts financial aid workshops for students and parents; participates in high school financial aid nights, college fairs, high school counselor days, home shows, open houses, freshmen experience workshops and student orientation activities; prepares, plans and delivers financial aid presentations; attends high school honor banquets for scholarship presentations.
  • Serves as a federal presenter for high school guidance counselors, conducts training for financial aid professionals and assists in the training of personnel upon request.
  • Reconciles all financial aid records with the Business Office expenditures and participates in the annual internal audit as well as state and federal audits.
  • Manages the online data entry system for accuracy and consistency; assists in the use and implementation of electronic processes and technological enhancements; implements, coordinates and revises the computer operations within the Financial Aid Office in cooperation with the Computer Center.
  • Completes and submits the PPA, IPED, FISAP, State of Michigan and other required reports/applications in a timely and accurate manner. Assists in the completion of all gainful employment requirements.
  • Manages and maintains a student record filing system.
  • Assists in the college marketing effort by coordinating all literature and publications related to financial aid with other student-oriented materials. Updates all financial aid information on the GCC website as well as the GCC catalogue.
  • Develops appropriate publication and literature material used in the processing of student financial aid as well as revises all forms for upcoming academic years.
  • Attends financial aid training and workshops to keep current on all federal and state regulations, policies and procedures; reviews legislative changes and advises office staff of potential impact.
  • Serves as a member of various campus committees including serving as chairperson of the Financial Aid Appeals Committee and Compliance Committee.
  • Supervises and selects department staff.
  • Performs other duties as assigned. 


The person selected should have the following qualifications:

  • Bachelor’s degree required, Masters preferred.
  • 3-5 years’ experience required in Higher Education Financial Aid.
  • Analytical ability, excellent written, oral, and interpersonal communication skills with faculty, students, and administrators across the entire College community.
  • Independent problem solving, self-direction, and strong time management skills preferred.

About The Institution

We are always amazed by the number of people across our Great Lakes Region who comment on the positive impact that Gogebic Community College has had on their lives or that of someone close. GCC has been part of the region’s educational environment since 1932. We believe in the ability to DreamBOLD! And capture your career goals. Where else can you fish Lake Superior’s shores in the morning, hit the slopes by noon, or  paddle a kayak on pristine lakes at sunset? Our location is perfectly situated to fulfill your passion for education and LiveBOLD! Take the first step toward a BOLD future. With dedicated staff and faculty, plus a committed Board of Trustees who empower our leadership, we pride ourselves on creating an exceptional educational experience for our students. Get Ready to GoBOLD!

Gogebic County is the westernmost county in the Upper Peninsula in the state of Michigan. As of the 2010 census, the population was 16,427. The county seat is Bessemer. This was historically part of the territory of the Lake Superior Band of Chippewa, which had twelve bands in Michigan, Wisconsin and Minnesota. The Lac Vieux Desert Indian Reservation is in this county, in Watersmeet Township, as the land base of one of the federally recognized tribes.  Gogebic County was organized in 1887, partitioned from Ontonagon County. The county's name derives from a lake of the same name, though the name was originally rendered Agogebic. Sources agree that the name is from Ojibwe, but differ on the original meaning; the county's website suggests it meant "body of water hanging on high," while an 1884 military annal offers the meaning "water-mold lake"

Application Process

The College has partnered with Scott Healy & Associates in managing and overseeing the entire search process. All applications and nominations must be sent electronically to: 

Scott Healy & Associates
Attn: Mr. Jamie Marcus, Associate Vice President

Applicants must apply electronically by submitting a Cover Letter outlining their experience and success in all areas indicated in The Position, a complete and up-to-date Resume, and the names of five professional References with title, institutional affiliation, email address, and direct telephone number.

The search process is confidential and no references will be contacted without written permission from the candidate. Applications submitted by January 14, 2018, will be given priority consideration. The search will remain open until the position is filled.

Gogebic Community College is an equal opportunity educator and employer.