Director of Scholarship and Financial Aid

May 31, 2022
Priority Deadline to Apply:
September 12, 2022
Central Michigan University

Position Description

Central Michigan University, in partnership with the national search firm, Scott Healy & Associates, invites applications and nominations for the position of Director of Scholarship and Financial Aid. Reporting to the Vice President for Student Recruitment & Retention, the Director of Scholarships and Financial Aid is responsible for the administration of the Office of Scholarship and Financial Aid. The Director will provide leadership of the University's financial aid and scholarship programs, which includes externally and internally funded loans, grants, and scholarship programs for all undergraduate and graduate students both on and off-campus. The director will play an integral role on the Enrollment Management team, informing critical strategic decisions to leverage aid to maximize student success outcomes. Central Michigan University seeks an experienced professional to serve in this important Director role.


  • Administers the Office of Scholarship and Financial Aid, including supervision of over 20 professional and support staff;
  • Provides training and development for all employees in the office;
  • Provides leadership of the University's financial aid and scholarship programs;
  • Administers the University's financial aid programs for all enrolled on and off-campus students seeking aid, including internally and externally funded loans, grants, and scholarships;
  • Ensures compliance with Federal Higher Education Reauthorization Act;
  • Administers the University's general funded scholarship program and ensures effective management of budget and compliance with awarding guidelines;
  • Administers the budget and financial matters of the office operation;
  • Provides timely, accurate, and helpful information and advice to prospective and enrolled students on federal, state, and institutional financial assistance, policies, and procedures;
  • Maintains current knowledge of federal, state, and institutional policies pertaining to financial aid programs and scholarships and ensures compliance with all;
  • Oversees and implements policies and practices and changes when necessary;
  • Maintains a thorough understanding of technical resources available to enhance the service and delivery of all financial aid programs and services (where necessary, recommends and implements change and improvements);
  • Maintains manuals and documents on pertinent financial aid programs, procedures, and best practices;
  • Serves as final review authority for student appeals for exceptions or special circumstances;
  • Keeps accurate data, records, and reports on all matters pertaining to the operation, compliance, and future planning needs of the office and the University financial aid programs and services;
  • Maintains a high-performance environment through the leadership, supervision, development and training of the office staff;
  • Prepares and analyzes operational statistics, reports and other data for historical records, current operations, and future planning;
  • Is accountable for all financial aid resources and awards;
  • Promotes and supports the diversity values and goals of the institution;
  • Supports and demonstrates the CMU Leadership Standards:;
  • Supports the achievement of service excellence in all activities and operations;
  • Serves on the University enrollment management team;
  • Represents the University both internally and externally on financial aid matters;
  • Performs additional responsibilities and duties as assigned by the supervisor;
  • Works collaboratively with departments and maintains a high level of service to students, staff, administrators, and faculty;
  • Supervises and coordinates the daily operations of the office staff as they relate to the operations aspect of the office; and
  • Acts as CMU's contact for the U.S. Department of Education's Quality Assurance Program.


Required Qualifications:

  • Bachelor's degree.
  • Six years of progressive financial aid experience with at least three years of supervisory experience.
  • Demonstrated understanding of federal regulations pertaining to financial aid programs.
  • Demonstrated understanding of best practices in scholarship management and awarding.
  • Ability to work collaboratively with diverse groups across all units.
  • Strong written and verbal communication skills.
  • Ability to perform the essential functions and requirements of the job.

Preferred Qualifications:

  • Master's degree.
  • Knowledge of Michigan financial aid programs and regulations.
  • Knowledge of institutional policies, practices, and financial operations.
  • Strong understanding of technological applications and resources that attend to financial aid programs and services.
  • Experience with Sigma Systems financial aid software.
  • Demonstrated analytic ability to collect and interpret qualitative and quantitative data.
  • Demonstrated budget management skills.
  • Understanding of and experience with enrollment management.
  • Demonstrated knowledge of financial aid leveraging strategies.

About The Institution

About Central Michigan University:
Established in 1892, Central Michigan University (CMU) is one of the nation's 100 largest public universities and offers more than 200 academic programs at the undergraduate, master's, specialist and doctoral levels. CMU offers nationally recognized programs in entrepreneurship, journalism, music, audiology, teacher education, psychology and physician assistant. CMU prides itself with its accomplished faculty members and experienced professionals who share a strong commitment to ensuring academic success for its students.

Central Michigan University is committed to the pursuit of knowledge, wisdom, discovery and creativity. CMU provides student-centered education and fosters personal and intellectual growth to prepare students for productive careers, meaningful lives, and responsible citizenship in a global society.

About the Scholarship and Financial Aid Program:
Central Michigan University believes that a college education is one of the most important investments a person will ever make. That is why CMU has proudly supported students with more than $74 million in University-funded assistance.

About The Community

About Mt. Pleasant, Michigan:
Mount Pleasant played an important role in Central Michigan University’s founding, and support for the institution is rife in the town and its people, many of whom you’ll see wearing maroon and gold.

In Mt. Pleasant you can take a walk downtown and enjoy quaint shops and great local places to eat, or take a drive along Mission Street and find big-box stores and everyone’s favorite chain restaurants. In the warm months you can relax in the grass at Island Park, or enjoy great music during the summer concert series. You can also take yoga classes, visit the farmers’ market, or explore our local trails. You’re also never far away from adventure in Mt. Pleasant; you can reach the fresh coast, Motor City or the Upper Peninsula in under three hours.

You can learn more about Mt. Pleasant at

Application Process

All correspondence relating to the position of Director of Scholarship and Financial Aid at Central Michigan University should be directed in confidence to the University’s executive search consultant:

Mr. Jamie Marcus, Vice President
Scott Healy & Associates 

A complete application should include the following:

  1. Cover Letter outlining your interest and qualifications for the position;
  2. Updated CV;
  3. Three (3) professional references with contact information, title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without written permission from the candidate.)

Applications received by September 12, 2022, will receive priority consideration. The search will remain open until the position is filled. 

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see

If you wish to see “EEO is the Law” posters, please see here:

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. 

Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.

CMU’s Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858