Director of Financial Aid

December 3, 2021
Priority Deadline to Apply:
May 18, 2022
King University

Position Description

King University in Bristol, TN, in partnership with the national search firm Scott Healy & Associates, invites applications and nominations for the position of Director of Financial Aid. The Director of Financial Aid administers King University’s financial aid program by utilizing University resources to maximize enrollment while maintaining full compliance with all federal, state, and University regulations, policies, and procedures.  The Director of Financial Aid must work with faculty, staff, students and their families, Federal loan lenders and guarantee agencies, the Department of Education, high school counselors, other financial administrators, and the community to provide efficient and accurate financial aid services. 

The Director of Financial Aid is responsible for developing financial aid strategies that support King University's enrollment, recruitment and retention goals. The position reports to the Vice President for Administration and Finance/CFO.  The Director will provide expertise and knowledge of best practices and leadership in guiding a model operation.

The Position: The Director provides overall management and leadership necessary for the effective administration of the University’s Office of Financial Aid. The Director is responsible for:

  • Administering the University’s financial aid program by utilizing University resources to maximize enrollment;
  • Managing the financial aid awarding and verification process to project the cost of institutional packaging policy options and its impact on net revenue;
  • Managing the financial aid department's operations, including staffing, budgeting, training, and planning;
  • Packaging student aid in a timely manner;
  • Supervising the student employee hiring and management process for the entire campus;
  • Supervising the creation, printing, and distribution of all promotional and informational materials needed;
  • Preparing and presenting financial aid related topics and materials to students, parents, and other community groups;
  • Working with admissions representatives and High School counselors during school visits and campus visit days to disseminate financial aid information;
  • Managing budget and funding.


Candidates should have the following:

  • Bachelor's degree; Master’s preferred;
  • Five years of progressively responsible experience in financial aid;
  • Three years of supervisory/leadership experience;
  • Excellent written and verbal communication skills;
  • Strong interpersonal skills and ability to establish effective collaborative relationships;
  • Commitment to customer service and the ability to be a trusted ambassador of division mission and goals; 
  • Considerable knowledge of financial aid programs, compliance issues, enrollment management, and budget administration; 
  • Proficiency in data analysis and research as well as spreadsheet modeling; 
  • Demonstrated ability to work independently and be able to maintain confidentiality where appropriate;
  • Knowledge of Powerfaids Financial Aid software including annual setup, routine processing, data import and export functions, proficiency in Microsoft Office and CAMS Administrative software; and
  • Experience with modules preferred.

About The Institution

King University: Founded in 1867, King University (originally King College) is a Presbyterian-affiliated Christian academic community dedicated to the integration of rigorous academic programming and the exploration of faith. The University establishes students in a robust liberal arts foundation and offers specialization in a contemporary range of degrees. Students are prepared in our Christian academic community to excel as thoughtful, resourceful, and responsible citizens with a passion for serving God, the Church, and the World. This will be accomplished through excellent teaching, high expectations, worthwhile example, and fidelity to our Presbyterian heritage. The mission is the same for all campuses and sites, for online learning, and for all programs, curricular and extracurricular, graduate and undergraduate. 

The University aims to be the preeminent small to medium-sized Christian university in the Upper South, with a reputation earned there and beyond as an institution serious about its Christian commitment, focused on student success, dedicated to academic excellence, and successful in producing graduates who excel wherever they live, work, and serve.

About The Community

Bristol, TN: Bristol is a city in Sullivan CountyTennessee, United States. Its population was 27,147 at the 2020 census. It is the twin city of Bristol, Virginia, which lies directly across the state line between Tennessee and Virginia. The boundary between the two cities is also the state line, which runs along State Street in their common downtown district.  Bristol is part of a Combined Statistical Area (CSA) with two metropolitan components:  Johnson City and Kingsport-Bristol, with an estimated population of approximately 500,000.

Bristol is probably best known for being the site of some of the first commercial recordings of country music. The U.S. Congress recognized Bristol as the "Birthplace of Country Music" in 1998, and the Birthplace of Country Music Museum is located in Bristol. It also is the birthplace of Tennessee Ernie Ford.  Bristol is also the site of Bristol Motor Speedway, a NASCAR short track that is one of the best-known motorsports facilities in the country.

Application Process

All correspondence relating to the position of Director of Financial Aid should be directed in confidence to the University’s executive recruitment consultant:

Mr. Jamie Marcus, Vice President
Scott Healy & Associates 

All Applications Must Contain the Following Items:

  1. A cover letter outlining your experience and expertise as it relates to The Position;
  2. A complete resume highlighting your career in higher education and educational credentials; 
  3. The names of five professional references including their relationship to you, their position, email, and direct phone numbers. (References will not be contacted without written permission from the candidate.)

Applications submitted by Monday, May 18, 2022, will receive priority consideration. This search will remain open until the position is filled.

King University does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding King’s non-discrimination policies: James P. Donahue, Vice President for Administration and Finance and Title IX Coordinator, 1350 King College Road, King Building, Bristol, Tennessee 37620, phone 423-968-1187.